Returns, Shipping, Pick Up, & Delivery

RETURN POLICY

Thank you so much for your purchase! We hope you love your items, but if for some reason you need to return them, here are the steps you need to follow.   

***Email customerservice@ayresboutique.com to start your return.  The email must include: Order Number, Customer First and Last Name, Email Used for Purchase, which items you are returning, and the reason for the return.***  

- Non Sale items can be returned up to 10 days after the purchase date for an AYRES Store Credit (minus the original shipping cost).

- Please put items that are unworn, unwashed, with tags, in original packaging & condition in a package and mail back to us.  Return shipping is the responsibility of the customer and cannot be refunded.  

- All Jewelry and Accessories as well as purchases that use a 30% OFF Discount Code or Sale/Discounted items of 30% OFF or higher are FINAL SALE.

- AYRES Boutique is not responsible for lost, missing, stolen, or damaged items that happen as a result of shipping.  

 - Our return shipping address is:

AYRES Boutique

110 Rena Drive, Suite A

Lafayette, Louisiana 70503

- Once we receive/inspect your return and it meets all of the above return criteria we will issue you a credit to your account.  You will receive an email notifying you of the credit issued. 

- Should you have any further questions regarding returns please email customerservice@ayresboutique.com 

 

SHIPPING POLICY

We proudly offer FREE SHIPPING which is shipped out asap using Standard Ground shipping within the Continental US only.  Should you choose expedited shipping there will be a charge and varying rates.

 

LOCAL PICK UP 

If you select local pick up at check out wait until you receive confirmation that your order has been fulfilled and is ready for pick up before heading our way.  We are available for picking Tuesday-Friday 10AM-5PM, Saturday 10-2PM.  Please text 337-962-2777 when on your way and upon arrival and we will bring your order out. 

Our office address is:

110 Rena Drive, A

Lafayette, LA 70503

 

LOCAL DELIVERY

We offer free local delivery to zip codes 70503, 70506, and 70508.  We have 48 hours from your purchase date to deliver your items.  EXCEPT for weekends, that time is for our families! Should you order an item late Thursday or Friday it will be delivered by the following Monday.